Privacy Policy of Roku Trade Bot

Last Updated: 27 June, 2025

This Privacy Policy ("Policy") describes the policies and practices of Roku Trade Bot ("Roku Trade," "Company," "we," "us," or "our"), an independent entity based in Singapore, regarding the collection, use, storage, disclosure, and protection of information in connection with your access to and use of the services provided through rokutrade.com and associated applications, APIs, and tools (collectively, the "Services").

By using our Services, you acknowledge that you have read and understood this Policy, and you consent to the collection, use, processing, and disclosure of your information as described herein. If you do not agree, you must immediately discontinue use of our Services.

  • Definitions

    For purposes of this Policy:

    • "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to names, email addresses, government identifiers, device identifiers, and financial information, as defined under GDPR, PDPA, and similar laws.
    • "Processing" means any operation performed on Personal Data, such as collection, storage, use, disclosure, transfer, or deletion.
    • "Blockchain Data" means information that is publicly available on distributed ledgers (e.g., wallet addresses, transaction IDs) which, by nature, cannot be altered or deleted by us.
    • "Cookies" means small text files placed on your device to enable analytics, security, personalization, and functionality.
    • "Applicable Law" refers to Singapore’s Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and any other relevant privacy and data protection legislation.
  • Scope

    This Policy applies to:

    • Use of our website, trading bot software, APIs, and related platforms.
    • Information provided by users, collected automatically, or from third parties.
    • All data processing activities conducted by Roku Trade Bot.
    • Users worldwide, subject to applicable laws.
  • Information We Collect

    We may collect and process the following categories of information:

    (a) Information You Provide Voluntarily
    • Account registration details: name, email address, username, password.
    • Contact information when you communicate with us.
    • Verification information if required by compliance obligations (e.g., KYC where applicable).
    • Payment and billing information if interacting with premium services.
    (b) Automatically Collected Information
    • Device information: hardware model, operating system, browser type, IP address.
    • Usage data: pages visited, time spent, clicks, referral URLs, error logs.
    • Technical identifiers: cookies, beacons, pixels, local storage, session IDs.
    (c) Blockchain Data
    • Wallet addresses and transaction hashes submitted to or generated by the Services.
    • Smart contract interactions facilitated via the platform.
    • Note: This data is public, permanent, and beyond our ability to alter.
    (d) Third-Party Data
    • Analytics data from service providers such as Google Analytics.
    • Social media or community data if you engage with our official channels.
  • How We Use Information

    We may use information for the following purposes:

    • To provide, maintain, and improve the Services.
    • To enable transactions, copy-trading features, and automation.
    • To monitor system performance, detect fraud, and enhance security.
    • To communicate updates, promotional offers, and customer support responses.
    • To comply with legal obligations, regulatory requests, or enforcement authorities.
    • To conduct research, analysis, and statistical reporting.
    • To personalize your experience and optimize service delivery.
  • Legal Basis for Processing

    Depending on your location, we process Personal Data under the following bases:

    • Consent (GDPR Art. 6(1)(a)) – when you explicitly agree.
    • Processing means any operation performed on Personal Data, such as collection, storage, use, disclosure, transfer, or deletion.
    • Contractual necessity (GDPR Art. 6(1)(b)) – to provide Services you request.
    • Legal obligation (GDPR Art. 6(1)(c)) – when required by laws or regulations.
    • Legitimate interests (GDPR Art. 6(1)(f)) – to secure, operate, and improve Services.
  • Cookies and Tracking

    We use cookies and similar technologies to:

    • Authenticate users and maintain sessions.
    • Remember user preferences.
    • Analyze traffic and usage patterns.
    • Deliver relevant marketing.

    You may disable cookies in your browser, but some features of the Services may not function properly.

  • Information Sharing

    We may share information in the following circumstances:

    • With service providers – hosting, analytics, communications, and payment providers.
    • With affiliates and business partners – for operational purposes.
    • For legal compliance – if required by law, regulators, or to enforce our rights.
    • During business transfers – in mergers, acquisitions, or restructuring.
    • With your consent – where you authorize disclosure.

    We do not sell Personal Data under any circumstances.

  • International Data Transfers

    As a Singapore-based entity, we may transfer and process your information outside of your jurisdiction. We implement safeguards such as:

    • Standard Contractual Clauses (SCCs) for EU data.
    • Compliance with PDPA transfer rules.
    • Secure cloud hosting providers with international certifications.
  • Data Retention

    We retain personal data only as long as necessary:

    • To fulfill the purposes stated in this Policy.
    • To comply with legal obligations.
    • To enforce agreements and resolve disputes.

    Blockchain data cannot be deleted, altered, or erased due to the immutable nature of distributed ledgers.

  • User Rights

    Depending on jurisdiction, you may have rights to:

    • Access your Personal Data.
    • Correct or update inaccurate data.
    • Request deletion ("Right to be Forgotten").
    • Restrict or object to processing.
    • Data portability.
    • Withdraw consent.
    • File complaints with supervisory authorities.

    Requests may be sent to rokutrade@gmail.com. We may verify your identity before fulfilling requests.

  • Children’s Data

    Our Services are not intended for individuals under 18. We do not knowingly collect Personal Data from children. If you believe a minor has provided data, contact us immediately for removal.

  • Data Security

    We implement organizational, administrative, and technical safeguards, including:

    • Encryption of data in transit and at rest.
    • Firewalls, intrusion detection, and access controls.
    • Security audits, penetration testing, and monitoring.
    • Incident response and breach notification procedures in compliance with GDPR (72-hour rule) and other regulations.

    No system is entirely secure; you acknowledge the inherent risks of online transactions.

  • Blockchain-Specific Limitations

    You understand and agree:

    • Blockchain data is public, immutable, and outside our control.
    • Transactions, wallet addresses, and records are permanently recorded.
    • Users are solely responsible for managing private keys, wallets, and access credentials.
    • We cannot retrieve, modify, or erase blockchain-stored information.
  • Third-Party Services

    Our Services may link to third-party exchanges, APIs, wallets, or community platforms. We are not responsible for their data practices. Review their privacy policies before engaging.

  • Changes to This Policy

    We may revise this Policy at any time. Changes are effective upon posting. Where required by law, we will notify you by email or platform notice. Continued use of Services constitutes acceptance of changes.

  • Governing Law and Dispute Resolution

    This Policy is governed by the laws of Singapore, without regard to conflict of law principles. Any disputes shall be resolved through confidential arbitration in Singapore, unless otherwise required by applicable law.

  • Contact Information

    For questions, concerns, or rights requests, contact us at:

    Roku Trade Bot
    Website: rokutrade.comEmail: rokutrade@gmail.com